Logistics & Quality
The right product, under the right conditions, every step of the way.
In pharmaceutical distribution, quality depends on consistent, controlled processes, from receipt through to dispatch.
Capabilities
Infrastructure & processes
A structured operation designed to ensure control, traceability and oversight throughout every stage of the distribution process.
Controlled storage
Storage and organisation of products in accordance with their specific requirements and applicable procedures.
Cold chain
Management of temperature-controlled storage and handling conditions for products requiring cold-chain management.
Inventory management
Control of receipts, dispatches, batch information and other data relevant to traceability and expiry management.
Dispatch
Order verification and coordination of dispatch through the appropriate logistics channels.
Traceability
Recording and maintenance of relevant product and transaction information to support traceability throughout the operation.
Returns & recalls
Defined procedures for the management of returns, non-conformities and product recall situations.
Process
Five stages. One controlled process.
Each stage is supported by defined procedures and records appropriate to the product and type of operation.
01
Receipt
Receipt of products, including checks and verification of applicable documentation, conditions and product information.
02
Validation
Verification of applicable requirements before products are released for operational handling and storage.
03
Storage
Storage under the conditions applicable to each product category.
04
Order preparation
Picking, verification and preparation of orders for dispatch.
05
Dispatch & operational follow-up
Coordination of dispatch and maintenance of the relevant distribution and traceability records.
Our facilities and operations
